305463 Management Information System

IT Service focus

Academic Year 2008, Semester 2

Overview

In this course, we will approach the management information sysetm from the IT Service perspective.  Students will learn how to apply the knowledge from several disciplines such as science, engineering, social science, management, marketing, and so on, to deliver information required to manage business operation.

Objective

In this course, students will learn
  1. the fundemental concept of management information system.
  2. the IT services that form the foundation of the managment information system.
  3. how to design IT services for various situations.

Approach

This is a practical course. Case studies will be analyzed and discussed to further the understanding.  Moreover, student will have the chance to design a management information system and the IT services behind it.

Reference

There is no official textbook for this class; however, the following books are helpful
  1. Jane P. Laudon and Kenneth C. Laudon, Essential of Business Information System, 7th Edition, Prentice Hall, 2007, ISBN 978-0-13-227781-5
  2. David Kroenke, Experiencing MIS, 3rd Edition, Prentice Hall, 2007, ISBN 978-0-13-233777-9

Course Outline

The following schedule is tentative only; it may change depending on the circumstances.

Week

Topics

1

Introduction to  MIS

2

Business Functions

3

Strategic use of information

4

Data Warehouse and Mining

5

Business Intelligence

6

IT Service foundation I

7

IT Service foundation II

8

Midterm Exam

9

Service Strategy

10

Enabling Services

11

Supporting Services

12

Service Design

13

Service Transition

14

Service Operation

15

Service Improvement

16

Conclusion

17

Final Exam

Note that the above schedule is tentative by nature; it may change at the instructor's discretion.

Evaluation

The course evaluation will be divided equally between examinations and assignments.  The distribution of each half is shown below.
ItemsWeight
Assignments40%
Discussion10%
Quiz10%
Midterm Exam20%
Final Exam20%
Please make sure that you have carefully read and understand the academic policy.

Note that the above description is only tentative; it may change at the instructor's discretion.